9. How do I register/top-up my callback service and what number should I call?
10. Why can’t i register or top-up the Callback service?
11. Why is there no callback after dialing or SMS to +65 9035 2287?
12 Where can I find the country code for my destination number?
13. What happens when I used up all my free talktime allocated to me?
14. Using the service, how am I charged for making an overseas call?
15. Am I charged if I answer the callback, but I did not enter the destination number?
16.
How is it that I couldn’t call Malaysia?
   


16. How is it that I couldn’t call Malaysia?

The country code for Malaysia has changed to 60 instead of 020. (Note: It’s not required to add a ‘0’ in front of all country codes.) Please refer to our Rates page for other country codes.

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Terms & Conditions
International telecommunication services provided or to be provided by or through Emcall Singapore Pte Limited., hereinafter known as Emcall, to the Customer and any value-added features which Emcall may introduce from time to time and which the Customer had subscribed for and/or used. The Service does not include the provision of any telephones or other telecommunication equipment and is subject to change at any time without notice to the Customer. *Cost savings from EmCall Callback service is only applicable if your current mobile plan provides FREE INCOMING CALL. **Auto-roaming charges from your service provider applies if local phone line is used in overseas.

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